Help & FAQ

Questions about Stayora?
We've got answers.

Everything you need to know, answered straight.

Frequently Asked Questions

Short answers. No fluff.

What is hotel management software?

The software that keeps a hotel running — reservations, rooms, check-ins, housekeeping — all in one place. Also called a hotel PMS (Property Management System). Everyone on your team sees the same information, at the same time.

What exactly is a hotel PMS — and do I need one?

The software that stops everything from falling apart. If you're running your hotel on spreadsheets and WhatsApp, a hotel PMS is exactly what fills that gap. Traditional ones are slow, expensive, and built for IT departments. Stayora is built for the person actually running the hotel.

Who is Stayora built for?

Independent properties. B&Bs, guesthouses, boutique hotels, small inns. The kind of place where the owner is also the front desk. Good hotel operations software at this scale shouldn't be a six-month project — Stayora is configured in one afternoon, no consultant required.

Is Stayora a property management system (PMS)?

Yes. A cloud-based hotel property management system (PMS) for independent hotels. Reservations, rooms, check-ins, staff, housekeeping — one system. No add-ons needed.

How does Stayora prevent hotel overbookings?

Every booking hits the same live calendar the moment it's added. If a room is taken, everyone sees it instantly. No second spreadsheet. No message to forward. No double-bookings because there's no second source of truth — that's the core of good hotel booking management.

What is the difference between Stayora and a traditional hotel PMS?

Traditional PMS runs on-premise, costs a lot, and takes weeks to configure. Stayora is a cloud-based hotel management system that runs in any browser — figure most of it out on day one. Housekeeping and staff management are built in, not sold separately.

Does Stayora only handle bookings, or the full operation?

The full operation. Most hotel management systems stop at the front desk. Stayora covers what comes after too — shift schedules, cleaning tasks, and room status all in the same dashboard as your reservations. When a guest asks about early check-in, you know the answer without calling anyone.

How does hotel booking management work in Stayora?

A calendar where every room is a row and every reservation is a block. Drag to move bookings. Click to edit. Mark check-ins. Flag rooms for housekeeping. Every change shows up for everyone instantly — that's hotel booking management done right.

How quickly can I get started with Stayora?

Same day. Add rooms, invite staff — it takes an afternoon. No installation. No server. No consultant. Works in any browser, on any device.

Still have questions?

Get in touch and we'll walk you through everything. Usually reply same day.