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Everything about how Stayora works, what a hotel PMS actually is, and whether it fits your property.
Frequently Asked Questions
Everything you need to know about Stayora and hotel management software.
What is hotel management software?
Hotel management software is what keeps a hotel running without constant manual coordination. It handles reservations, room availability, check-ins, check-outs, housekeeping, and staff — all in one place instead of scattered across notebooks, email threads, and someone's memory. You'll also hear it called a hotel PMS (Property Management System). The core idea is that everyone on your team sees the same information at the same time, so things don't fall through the cracks.
What exactly is a hotel PMS — and do I need one?
A hotel property management system (PMS) is the software that stops everything from falling apart. Reservations, room status, check-ins, housekeeping — all in one place instead of scattered across notebooks, group chats, and institutional memory. If you're currently running your hotel on a mix of spreadsheets, WhatsApp messages, and handwritten notes, that's exactly the gap a PMS fills. Most traditional PMS platforms were designed for large hotel chains with IT departments — slow to set up, expensive to license, and built to be configured by a consultant rather than the person actually running the hotel. Stayora works differently: you set it up yourself, your staff figures it out the same day, and it doesn't cost more than a decent night's rate.
Who is Stayora built for?
Independent properties, mostly. B&Bs, guesthouses, boutique hotels, small urban inns, family-run hotels. The kind of place where the owner is often also the front desk, the manager, and the one doing the end-of-day reconciliation. Enterprise PMS vendors aren't really built for a 20-room boutique hotel — and their pricing makes that clear. Good hotel operations software at this scale should be practical and affordable, not a six-month implementation project. The Starter plan covers up to 15 rooms at $49/month, and the Pro plan goes up to 60 rooms. You can have the whole thing configured on day one, no consultant required.
Is Stayora a property management system (PMS)?
Yes — it's a cloud-based hotel property management system (PMS) built for independent hotels. Reservations, room availability, check-ins, guest records — all the core stuff is there. It also handles staff coordination and housekeeping in the same system, which most traditional PMS vendors either don't do well or charge extra for.
How does Stayora prevent hotel overbookings?
Every booking — phone, email, walk-in — lands on the same live calendar the moment it's added. There's no secondary spreadsheet to update, no message to send to the front desk. If a room is booked, it shows as booked for everyone on the team instantly. Most double-bookings happen because one person took a phone reservation and another took a walk-in and nobody told each other. That doesn't happen when everyone's working from the same screen. Stayora's hotel booking management keeps every reservation visible to your entire team, at all times.
What is the difference between Stayora and a traditional hotel PMS?
Traditional PMS systems were designed for large hotel chains with IT departments and implementation budgets. They run on-premise, cost a lot to license, and typically need weeks of configuration before anyone can use them. Stayora is a cloud-based hotel management system that runs in any browser, starts at $49/month, and is the kind of software where you can figure out most of it on your own in the first day. Housekeeping and staff management are also built in — not sold as separate add-ons.
Does Stayora only handle bookings, or the full operation?
The full operation. Most hotel management systems stop at the front desk — reservations in, rooms out. Stayora covers everything behind it too: shift schedules, cleaning tasks, and room status all sit in the same dashboard as your reservations. So when a guest asks about early check-in, you know the answer without making three phone calls. On the Pro and Enterprise plans you also get task assignment and full housekeeping tracking, all visible to your entire team in real time.
How does hotel booking management work in Stayora?
The booking management side of Stayora is a calendar where every room is a row and every reservation is a block on that row. You drag to move bookings, click to edit details, mark check-ins when guests arrive, and flag rooms for housekeeping when they check out. Any change your team makes shows up for everyone immediately — no syncing, no update messages, no calling the front desk.
How quickly can I get started with Stayora?
Same day, realistically. You add your rooms, set your rates, invite your staff — it takes an afternoon. There's no installation, no server to configure, and no consultant required. It runs in any browser, so your team can log in from the front desk computer, a tablet, or their phone. The 14-day free trial includes everything so you can see the full system before deciding on a plan.
Still have questions?
Get in touch and we'll walk you through everything. Usually reply same day.